SynWallet is the insurance program created by the Cooperative Bank of Chania in collaboration with the Cooperative Insurance Company. Through a simple process, it provides peace of mind in case of theft or loss of your debit or credit card and ensures immediate compensation for your personal belongings, such as:
• Bag
• Wallet
• Mobile phone
• Keys
• Personal documents

At the same time, it protects your purchases (goods bought using the card) from theft or damage (within Greek territory).

Annual Premiums:

• €25 with annual payment

Program Features:
  • Coverage in case of theft or loss of personal items simultaneous with the theft or loss of your credit or debit card.
  • Purchase protection (goods bought using the card from stores in Greece) against theft or damage within 90 days from the date of purchase.
  • Insurance against everyday risks of theft or loss.
  • Innovative coverage options.
  • Comprehensive insurance for all cards issued through the Cooperative Bank of Chania, in a single program with one charge.
  • Simple and immediate claims process.
  • Global coverage for all benefits except purchase protection.
Coverages*
Withdrawal Protection: In case of theft of money within 24 hours from ATM withdrawal using physical force or threat €300 per incident / annual limit
Unauthorized Charges or Withdrawals: Coverage for unauthorized charges or withdrawals made after the loss or theft of your credit or debit card €500 per incident / €1,000 annual limit
Replacement Cost of Personal Documents: In case of loss or theft of personal documents, simultaneously with the theft or loss of your card

€150 per incident / annual limit

Replacement Cost of Keys (house, office, or car): In case of loss or theft of keys, simultaneously with the theft or loss of your card €150 per incident / annual limit
Replacement Cost of Wallet: In case of loss or theft of your wallet, simultaneously with the theft or loss of your card €150 per incident / annual limit
Replacement Cost of Bag (or briefcase): In case of loss or theft of your bag, simultaneously with the theft or loss of your card €300 per claim / annual limit
Mobile or Tablet Device Coverage: Coverage for the cost of replacing a mobile phone or tablet in case of theft, simultaneously with the theft of your card, with a 25% depreciation per semester €300 per incident / annual limit
Post-Theft Communication Costs: Coverage for phone communication costs made within 12 hours of the theft of your mobile phone and before the deactivation of the SIM card €300 per incident / annual limit
Purchase Protection: Protection for goods purchased with the card against theft or damage within 90 days from the date of purchase – Excess of €40 €500 per incident / €1,000 annual limit

*For detailed description of coverages, insured amounts, conditions, and exclusions, please refer to the general terms of the insurance policy, available at all Bank branches.

Conditions

• Holders of a personal credit or debit card from the Cooperative Bank of Chania.
• Insured person’s age at entry: from 18 to 75 years old.
• Insured person’s age at exit from the program: upon reaching the age of 76.

Are you interested?

To learn more about insuring your personal belongings with the SynWallet program, please fill out the expression of interest in insurance products form.